Factory Card & Party Outlet is committed to providing you with an easy and enjoyable shopping experience. We answer our emails promptly Mon - Fri (8am-5pm Pacific). Just use the contact form above. When asking a question about an order, please include your Order Number, your Name, Address and Phone Number so that we can help you. If you want us to call you, just let us know and include your number. Please remember to add info@factorycardonline.com to your address book, so that when we respond we do not get stuck in your spam or junk folder.

If you would like to know where our stores are located, please visit our Store Locator.