FAQ Contact Us - Factory Card & Party Outlet

Home > Customer Service / FAQ > Contact Us

It wouldn’t be a party without you! Please feel free to contact us by e-mail, fax, mail or phone with any questions, suggestions or concerns.

Email
Click to e-mail.

Fax
(630) 579-2576

Mail
Factory Card & Party Outlet
Attn. Webstore Customer Service
2727 W. Diehl Road
Naperville, IL 60563

To contact Customer Service, call (888) 840-8066 toll-free (Monday-Friday, 9 AM – 5 PM CT, excluding holidays).

To reach our corporate office for all other inquiries, call (630) 579-2000 or (888) 579-0397 toll-free.

To reach a store near you, use our Store Locator.